Thank you for shopping with Veerama. We are committed to providing quality products and a reliable shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

We accept returns under the following conditions:

  • The return request is submitted within 30 days of the delivery date.
  • The item is unused, in its original condition, and in the original packaging.
  • All included accessories, manuals, and components are returned with the item.
  • Proof of purchase is provided.

Returns that do not meet these conditions may not be approved.

Non-Returnable Items

The following items are not eligible for return:

  • Items that have been used, damaged, or altered after delivery.
  • Items returned without original packaging or missing components.
  • Final sale or clearance items (if applicable).
  • Items returned outside the 30-day return window.

Return Process

To initiate a return, please contact our support team:

Email: Support@Veerama.shop
Phone: +1 618-274-3377

Please include your order number and the reason for the return request. Once your return is approved, we will provide instructions for returning the item.

Returns sent without prior authorization may not be accepted.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Shipping fees (if any were charged) are non-refundable unless the return is due to our error (such as receiving a defective or incorrect item).

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may request photos or additional information to assess the issue. If confirmed, we will arrange a replacement or issue a full refund at no additional cost to you.

Exchanges

We do not offer direct exchanges. If you wish to replace an item, please return the original item and place a new order once the return is approved.

U.S. Shipping Only

Veerama ships exclusively within the United States. All returns must be sent from within the United States.